Our Management Team
From the initial stages of the Company’s development its standard of services was, and continues to remain, under the guidance of our committed Managing Director, Sushil Radia, whose focus from the outset has been to offer and provide quality care and support to all of our Customers.Sushil has over 25 years of experience in managing care services to a wide and diverse range of client groups, and has been instrumental in the growth and development of the Company, taking it from 1 to 25 branches through acquisition, successful tendering and organic growth in the past 15 years.
Sushil acts as a Trustee for the following organisations that are all devoted to the caring sector:
- The Royal Masonic Benevolent Institution (which operates care homes for the elderly)
- The Center for Policy on Ageing
- St Luke’s Hospice (Kenton)
Alison is our Director of Operations, and originally joined Westminster Homecare as Operations Manager in 2005, prior to taking on her present role in 2006. She has over 20 years experience in the care sector; 8 of these in residential and nursing care and, more recently, 12 years in domiciliary care – 6 years working in a managerial role and 6 years experience at Executive Directorship level.
As part of our Senior Management Team, Alison is responsible for overseeing Operations, Contract Management and developing positive relationships with Local Authorities, CCGs, CQC and other professional organisations. She is also heavily involved in integrating new acquisitions, including all staffing and operational matters, as well as writing and implementation of policies and procedural updates in line with current standards, good practice and legislation.
Operations and Branch Team
To view information about the Operations Team as well as specific branch members, please see our Branches page.
Our Care Workers
With the ongoing leadership of the Company’s Managing Director and Senior Management Team, Westminster Homecare’s team of Care Practitioners are dedicated to supporting people whatever their age or ability in their own home environment.
Our 3,000 strong care team consists of sensitive, compassionate and highly trained individuals, experienced in delivering care and support that is tailored to the specific needs of our Customers. To achieve this, we will ensure that your personal Care Practitioner is closely matched based on the support you require and your individual needs, and the skills / experience required to support these needs.
Security & Safeguarding
Prior to commencing employment with Westminster Homecare, all new care staff go through an extensive selection process. This includes a stringent checking and vetting procedure which incorporates face-to-face interviews, reference checks and an enhanced Disclosure and Barring Service (DBS) check (formerly the Criminal Records Bureau (CRB) check).
When selecting these individuals, we look for:
- Respect for the dignity of others
- Honesty and integrity
- Aptitude and professional competence
- Punctuality and reliability
Training & Development
Prior to delivering any care, all our our Care Practitioners undergo a period of induction training to ensure they are equipped with the necessary skills, knowledge and experience to support our Customers. Induction training is in line with the Skills for Care Induction Standards and provided by our in-house Training Academy and includes:
- First Aid Awareness
- Health and Safety
- Moving and Handling
- Adult Safeguarding Awareness
- Dementia (the person-centered approach)
- Fire Safety
- Food Hygiene
- Infection Control
- Hoist Training
Each Care Practitioner will then spend time shadowing an experienced senior member of staff to ensure competency and highlight any need for further training.
After completing Induction training, staff are then supported to undertake training in specialist areas of care, including but not limited to:
- Dementia, Alzheimer’s and Mental Health
- Recognition/understanding of ethnic priorities: culture/religion/race/gender/life-styles;
- Physical Disabilities/Multiple Sclerosis/Parkinson’s/Cerebral Palsy
- Palliative Care/Death, Dying and Bereavement
Our in-house training can also tailor training specific to your needs or access external training support if required, via our external training partners.