Our Vision & Values

Westminster Homecare is committed to the vision of supporting people to ‘live a better life’ which is achieved through the delivery of an enabling service that meets the highest standards and supports individuals to exercise personal choice and control, maintain their independence, dignity and quality of life in the comfort of their own home.

Our Values are central to everything we do and will be upheld by our trained staff team:

  • We are committed to offering high quality care and support services delivered with dedication, compassion and sensitivity.
  • We recognise that the little things are important and we will work with our Customers and their families/carers to ensure that support is tailored to meet their specific needs and requirements.
  • Working together, we actively respect and encourage the right to independence and support people to achieve their aspirations and live full and meaningful lives.
  • We actively listen and respond to the people we support, promoting a culture of involvement and participation.
  • We strive to create a safe, friendly and caring environment, where people are treated with courtesy, dignity and respect.
  • We treat people fairly and behave with honesty, integrity and openness at all times.
  • We recognise that our staff are our greatest asset. We actively promote a culture of learning and development – supporting our staff to be the best that they can be.

Testimonials

I cannot thank (carer) enough for all she did for (my mum) last night…it has made the whole family happier knowing (mum) was not on her own. “Big thumbs up”

TW, Ipswich

I felt the need to write to you in view of today’s publication regarding Care in the UK. It makes me realise how lucky and privileged we are to have my mother’s care in your capable hands. Our experience is the absolute opposite of what is being reported. Our care is consistent, and truly caring in every sense of the word. We have the same Carers week in and week out. Your staff are in the profession because care runs through their veins, not for monetary reward or otherwise. It makes my blood boil when all I ever read about your profession is adverse comments, when the reality for me is overwhelmingly the opposite.

Congratulations to you and the team. Well done. May you continue to go from strength to strength. I know how hard you have to work to get the end result you do. Thank you for yet another year of continued support. I am ever grateful.

Kind Regards

Beryl Riches (MBE)






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