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I am writing to say thank you for the care your staff took of my mum in recent years. She enjoyed her visits from all of the staff and always told me how lovely they were. She enjoyed their company as much as appreciated the many tasks they did for her.
There were several occasions when members of the team went beyond the call of duty which, as I don’t live locally, I was very grateful for…stayed with mum when doctors sent an emergency ambulance to take her to hospital…sadly mum was never to return home, passing away in November.
I would be grateful if you would pass my thanks on to the relevant staff and if my mum could add her thanks to mine I know she would do so.
We would like to thank you from the bottom of our heart for all the wonderful care you gave my mum. The last 2 and a half years was made much more bearable for mum thanks to everything you did for her. She loved you all and looked forward to you coming in. I could hear mum laughing when she was with you and that meant the world to us. We always knew that mum was safe and cared about when she was with you. You became our family too and we will never forget you. We are truly heartbroken now but in time we will look back with fond memories and smile, and mum’s carers will be included in them.
With lots of love D & M