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Testimonials

We would like to thank you from the bottom of our heart for all the wonderful care you gave my mum.  The last 2 and a half years was made much more bearable for mum thanks to everything you did for her. She loved you all and looked forward to you coming in.  I could hear mum laughing when she was with you and that meant the world to us.  We always knew that mum was safe and cared about when she was with you.  You became our family too and we will never forget you.  We are truly heartbroken now but in time we will look back with fond memories and smile, and mum’s carers will be included in them.

With lots of love D & M

 

Service User family - SC Milton Court, Arnold

Just a brief message to say a big thank you to Elizabeth who stepped in last week to care for my father, (Symal service user), whilst his regular carer was on leave.

Elizabeth has an incredible work ethic and gave 150 percentage to the job.  Not only did she look after our father’s physical needs, she also devoted time to ensuring he was comfortable, and treated him with dignity and humour.  Elizabeth personifies the term carer in every sense of the word.

Should your organisation award star employee, or employee of the month, Elizabeth deserves this accolade for going the extra mile.

We are extremely happy with the care our father is receiving through Westminster and would like to also thank yourself and his usual carer, Maria for all of your support and understanding in sometimes difficult situations.

Family of Symal service user






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