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…on the whole I am more than happy with the service you and (your carers) provide as I couldn’t cope without them and appreciate everything they do for me.
We would like to thank you from the bottom of our heart for all the wonderful care you gave my mum. The last 2 and a half years was made much more bearable for mum thanks to everything you did for her. She loved you all and looked forward to you coming in. I could hear mum laughing when she was with you and that meant the world to us. We always knew that mum was safe and cared about when she was with you. You became our family too and we will never forget you. We are truly heartbroken now but in time we will look back with fond memories and smile, and mum’s carers will be included in them.
With lots of love D & M