May 14, 2014
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A big thanks to WHC staff for all care we continue to provide for her and a personal apology to Adora.
Adora attended a care call for (Symal service user), but she was not at home.
As you know my mother-in-law MW has now gone into a care-home.
I would like to thank you personally and your company Westminster Homecare for all of the support that you gave me during the period that you were providing home care for MW
I found the office accessible at all times and on the rare occasions that there was a problem, a solution was quickly found.
All the carers were professional, kind and always sympathetic to MW’s needs, I have experienced other agencies in the past and none have come near to the quality of service that you have provided and for that I will always be grateful.