May 14, 2014
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I felt the need to write to you in view of today’s publication regarding Care in the UK. It makes me realise how lucky and privileged we are to have my mother’s care in your capable hands. Our experience is the absolute opposite of what is being reported. Our care is consistent, and truly caring in every sense of the word. We have the same Carers week in and week out. Your staff are in the profession because care runs through their veins, not for monetary reward or otherwise. It makes my blood boil when all I ever read about your profession is adverse comments, when the reality for me is overwhelmingly the opposite.
Congratulations to you and the team. Well done. May you continue to go from strength to strength. I know how hard you have to work to get the end result you do. Thank you for yet another year of continued support. I am ever grateful.
I would like to thank you and your team for providing the excellent care for my mother. She was very pleased with the friendly and meticulous approach taken by all the carers and remembers them fondly. Please pass on my mother’s gratitude to all your team.