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It is with great pleasure that I write to you about a member of your staff.
Heidi is the perfect carer she looks after me to perfection, she always goes above and beyond her job.
She always asks how I am, keeps me clean, empties my bins and often offers to get me milk or anything I might run out of.
Also she changes my bed and is always there to listen my woes and always lifts my spirits.
It would be very rewarding for me if you could make her “carer” of the month or even “carer” of the year.
She is always there to help her colleagues.
Hope you will be able to action this for me. It would make me happy if Heidi was commended for the superb carer she is.
It has been a privilege for me to know her.
SR – Symal House SU
‘The carers are wonderful, they make me laugh, happy and safe. I look forward to them coming every day – they are the best part of my day and they cant do enough for me’
LN – Ipswich