Just a brief message to say a big thank you to Elizabeth who stepped in last week to care for my father, (Symal service user), whilst his regular carer was on leave.
Elizabeth has an incredible work ethic and gave 150 percentage to the job. Not only did she look after our father’s physical needs, she also devoted time to ensuring he was comfortable, and treated him with dignity and humour. Elizabeth personifies the term carer in every sense of the word.
Should your organisation award star employee, or employee of the month, Elizabeth deserves this accolade for going the extra mile.
We are extremely happy with the care our father is receiving through Westminster and would like to also thank yourself and his usual carer, Maria for all of your support and understanding in sometimes difficult situations.
…on the whole I am more than happy with the service you and (your carers) provide as I couldn’t cope without them and appreciate everything they do for me.